February 2026
In environments where voice is the primary communication channel — trading floors, operations centres, control rooms — the volume of spoken information is enormous. Critical signals get buried. Compliance risks go unnoticed until it's too late. Operational patterns that could prevent incidents are invisible because nobody has time to listen to everything.
Keyword Watchdog changes that equation. It applies real-time AI monitoring to every voice room in your workspace, listening for the specific words, phrases, and topics that matter to your organisation. When a match is detected, it's flagged instantly — with full context, speaker identity, room, timestamp, and transcript.
Topic Intelligence goes deeper. Rather than just matching exact keywords, it uses AI-driven topic extraction to understand what conversations are about. It clusters related discussions, tracks topic trends over time, and surfaces emerging themes before they become incidents. Think of it as giving your compliance and management teams a sixth sense for what's happening across your voice infrastructure.
Real-time keyword detection and AI topic analysis across every room.
Keyword Watchdog hooks directly into the whoot. transcription pipeline. As voice is transcribed, keywords are matched in under 3 seconds. Topic Intelligence runs continuous NLP analysis across transcribed content, clustering conversations and detecting emerging themes automatically.
Keep reading — here's what else we've been shipping.