Platform
All systems operational.
No active notices. Every component below is reporting its current state.
Planned maintenance is announced here at least two weeks ahead. Unplanned disruption is posted as soon as it is identified and updated until it is resolved.
Platform
No active notices. Every component below is reporting its current state.
Availability
United Kingdom · London · eu-west-2
The public REST API at api.whoot.me — provisioning, messaging and directory endpoints.
The web dashboard and the whoot.me website.
Sign-in, single sign-on, invitations and session issue across web, iOS and Android.
Channel join, presence and real-time signalling for the voice clients.
Live audio for talk groups and calls, including relay for restricted networks.
Dial-out to and dial-in from the public telephone network.
Call recording, retention and live transcription.
Outbound SMS alerts, inbound replies and delivery reporting.
Alert and call delivery to the iOS and Android apps.
The public response pages people are sent during an incident.
Uptime excludes announced maintenance from the calculation and counts degraded performance as available, reported separately above. Days run midnight to midnight, UK time. The same figures are available as JSON, so you are not required to take ours.
Planned maintenance
5 Aug 2026, 02:00 to 03:00 (UK time)
Planned upgrade of the signalling servers that handle channel join and presence.
Clients reconnected once during the window and resumed in the channels they were in. Audio already in progress was not interrupted.
Voice Gateway · Voice Media · UK
Service incident
31 Jul 2026, 13:10 to 15:40 (UK time) · lasted 2h 30m
Our speech-to-text provider reported degraded performance, and live transcripts lagged the audio by up to two minutes.
Recording and playback were unaffected, and every affected call was transcribed in full once the provider recovered.
Recording & Transcription · UK
Elsewhere
Customer organisations also receive these notices by email to their nominated technical and administrative contacts, and see active notices inside the dashboard.
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Registered office: First Floor, 1 Des Roches Square, Witan Way, Witney, OX28 4BE. Prices exclude VAT and other applicable taxes.