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Venues & eventsIncident managementMartyn's LawPricingFeatures
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From £39 a month, priced by list size.

Two-way SMS alerting for 25 to 5,000 recipients, plus £9 a month for each person who runs it. Pro-rated to the day, +VAT, and every charge is on this sheet.

Start free trialTalk to sales14 days · full access · no card
People seated in an audience reading their phones, seen from behind
Priced by the people you can reach.
  • Two-way SMS from £39 a month, by capacity
  • £9 a month for each person who runs it
  • Pro-rated to the day
  • 14 day free trial
Sheet 1Price list · RRP, ex VAT · Monthly
Estimate

Your price

Your monthly price.

Move the sliders, type the numbers, or pick an example.

255,000

The most people you would need to reach at once. You pay for that many recipients, rounded up to the nearest ten or twenty-five.

150

Anyone who declares alerts, watches the map or works the inbox. One seat each. The people on your lists are not seats.

Try an example
Your monthly price
SMS alertingcapacity for 300 recipients
£213
Seats3 × £9
£27
Monthlyex VAT
£240
With VAT at 20%
£288

Includes 1,200 segments a month, about 2 full-list alerts to 300 people, drills included. Your list can grow to 329 before the capacity steps up, pro rata.

Start free trial

14 days free · no card · pro-rated to the day

SMS

Capacity

Pay for the people you can reach.

You choose a capacity, which is the number of recipients your lists may hold. The fee keeps that many people reachable both ways and includes a pooled monthly allowance that your sends and their replies share. If the list grows, the capacity grows with it, pro rata.

SMS capacity price points
CapacityIncluded / monthMonthly feePer recipient
25 recipients200 segments£39 / mo£1.56 +VAT
50 recipients250 segments£59 / mo£1.18 +VAT
100 recipients450 segments£99 / mo£0.99 +VAT
250 recipients1,000 segments£189 / mo£0.76 +VAT
500 recipients2,000 segments£309 / mo£0.62 +VAT
1,000 recipients4,000 segments£549 / mo£0.55 +VAT
2,500 recipients10,000 segments£1,269 / mo£0.51 +VAT
5,000 recipients20,000 segments£2,469 / mo£0.49 +VAT
5,000+ recipientsCustom poolCustomEnterprise quote +VAT

These are reference points rather than bands. Any capacity from 25 to 5,000 recipients is sold, in steps of 10 below 250 and 25 above, and the price sits on a straight line between the points, so 600 recipients costs £357 a month rather than the 1,000 price.

Every capacity includes emergency alert SMS, the response page, the live incident map and roster, scenario templates and webhooks.

How segments are counted

Seats

People

One seat, £9 a month.

One seat for each person who runs whoot. The people on your lists are recipients, not seats. Trading floors that need compliance-grade recording take Trader Voice.

whoot. Plan · Everything included

£9/ user / month+VAT

Included
  • Emergency alerts and incident response
  • Live incident map, timeline and roster
  • Unlimited always-on voice rooms, push-to-talk
  • Recording, 30-day retention
  • Transcription, 500 min/user/month, pooled
  • Dial-out, 100 min/user/month, pooled
  • SSO, MFA, role-based access, audit log

Start free trial

Trader Voice · Contact sales

From £199/ user / month+VAT

Everything in the whoot. Plan, plus
  • MiFID II and Dodd-Frank compliant recording
  • Extended recording retention
  • Custom allowances and volume discounts
  • Dedicated regions and connectivity
  • Custom SLA, priority support, account manager
  • Invoice billing

Contact sales

Overage

Meters

Past an allowance you keep going, and each meter can be switched off.

+VAT, billed at period end.

SMS, either direction
£0.085 / segment
Transcription, beyond the pool
£0.01 / min
Dial-out, beyond the pool
£0.03 / min
Matrix

Every feature

Every feature, side by side.

The whoot. Plan at £9 a user a month, and Trader Voice from £199. Two-way SMS is priced by capacity on both.

SMS alerting & responses

whoot. Plan · Trader Voice
SMS alerting & responses: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Two-way SMS alertingEvery SMS feature below is on both plans. SMS is priced by the size of your recipient list rather than per user, from £39 a month +VAT. The SMS pricing page has the published price points.From £39/moFrom £39/mo
Two-way SMSSend to your whole list and get the replies back in the same place. Recipients answer from their normal Messages app, with no app to install and no data connection needed, and every response threads back beside your voice rooms.IncludedIncluded
Number purchasingBuy SMS- and voice-capable numbers from the dashboard: UK geographic (01/02), national (03) and mobile (07), plus US. Search by area code or digits, bind the number to a room, and it is live in minutes.IncludedIncluded
Find me a numberSearch for a memorable number by the pattern you want rather than scrolling a list, across UK geographic, 03 and mobile numbers and US numbers.IncludedIncluded
Regulatory bundlesCreate and submit the compliance records a UK number needs (address, business end user, supporting documents) without opening a carrier console. The status is tracked through to approval.IncludedIncluded
Sending poolsGroup your SMS-capable numbers into a pool so a broadcast fans out across all of them at once. Throughput is the sum of the members' rates, and each recipient is pinned to one number so their replies always match back.Up to 50 numbersUp to 50 numbers
Inbound routing mapSee where a text to each of your numbers will land, and use what-if switches to try a different sender, message or live condition before it happens for real.IncludedIncluded
Time-to-send estimatesEvery pool, campaign and alert shows an ETA before you commit, plus a sizing calculator that answers "how many numbers do I need to reach 20,000 people in 15 minutes?"IncludedIncluded
Alphanumeric sender IDsRegister the name your messages appear to come from, so an alert reads as your organisation rather than an unknown number. Sender IDs are one-way: recipients cannot reply to them.IncludedIncluded
UK short codesA dedicated UK short code as your sending identity: roughly 100 segments a second, two-way, for stadium- and campus-scale lists. Arranged with us, and carrier lead time is typically 8 to 12 weeks.On requestOn request
Recipient listsStanding lists of the people you need to reach. A list can be permanent, temporary (the whole list runs inside a date window), or permanent with numbers that expire after a period you set. Members can carry their own start date, so someone added for next week does not receive today's alerts.IncludedIncluded
Contact recordsEvery number you hold is a contact in your workspace, carrying the fields your organisation declares, such as venue, course, tutor or shift pattern. Edit someone once and the change follows them onto every list they are on.IncludedIncluded
File importImport contacts from a spreadsheet with a column-mapping step and a review screen showing exactly what will be created, updated and skipped before anything is written. Any batch can be reverted whole.IncludedIncluded
Dynamic segmentsSave a filter over your contacts as a group, such as "first years in Halls B who have not opted out". Membership is worked out at send time, so the group is never stale and there is nothing to re-upload.IncludedIncluded
Bulk contact actionsSelect everyone matching a filter, all 4,102 of them rather than just the page on screen, then add them to a list, remove them, set a field or opt them out in one action. The server fixes and counts the target set before you confirm, and the change can be undone.IncludedIncluded
QR sign-up linksPublish a QR code or link that lets people add their own number to a list. Numbers are validated live, the form is CAPTCHA-protected, and each link has its own retention window. Revoke or restyle a link without reprinting the code.IncludedIncluded
Sign-up questionsAsk your own questions on the sign-up page. Each answer is stored as a field on the contact, ready for segments and mail merge.IncludedIncluded
Welcome textSend a welcome text from each sign-up link, once per person, so everyone who joins knows they are on the list.IncludedIncluded
Sign-up location checkAfter signing up, the page checks that location works on the phone and shows the fix for that handset if it does not, so location is ready before an incident. No location is sent anywhere.IncludedIncluded
Recently deleted linksA deleted sign-up link can be restored for 30 days at the same address, so a QR code already in print keeps working.IncludedIncluded
Branded sign-up & response pagesRestyle the public sign-up and incident response pages with your own logo, accent colour, theme and copy. The admin preview renders the exact page the visitor will see.IncludedIncluded
SMS campaignsCompose, save as a draft, schedule and launch a message to one or more recipient lists, with a live segment count and cost preview as you type.IncludedIncluded
Templates & mail mergeSave the messages you send repeatedly, and personalise each one per recipient with {{tokens}} drawn from your contact fields. A pre-send check names the recipients missing a value, so nobody receives a blank.IncludedIncluded
Recurring schedulesSet a message to repeat daily, weekly or monthly, with one view showing what will send, to whom, from which sender identity and when. The run history records the occurrences that were skipped as well as those that sent.IncludedIncluded
Tracked reply choicesGive recipients keyword replies (YES / NO / your own) with colour-coded results, so a broadcast becomes a live tally of who answered what instead of a wall of free text.IncludedIncluded
Content screeningEvery outbound campaign passes a deterministic screen and an appropriateness review before it can send, catching the content categories that get sending numbers blocked by carriers.IncludedIncluded
Your own content rulesBlock or warn on your own words and phrases, with wildcards, a tester and a log of what was stopped. The standard fraud and phishing screen always runs as well.Up to 200 rulesUp to 200 rules
Opt-out handling"Reply STOP to opt out" is appended automatically wherever it is missing, and STOP replies are honoured on the way back in, so opted-out numbers are never messaged again.IncludedIncluded
One-tap opt-out linksA campaign can carry a one-tap opt-out link in place of "Reply STOP", which works even from a named sender ID. The recipient confirms with a button, so a link preview never unsubscribes anyone.IncludedIncluded
Shared SMS inboxEvery inbound reply lands in one threaded, searchable inbox your whole team works from, with read state, archiving and unread badges.IncludedIncluded
Delivery receipts & redrivePer-recipient status at every stage (queued, sent, delivered, undelivered, failed), with automatic reconciliation and redrive of anything that does not land first time.IncludedIncluded
Number healthRecipient numbers that fail three times in a row are flagged with the carrier's reason, so you can fix or remove them. The flag clears itself on the next successful delivery.IncludedIncluded
Message log & campaign analyticsA complete searchable log of every message in and out, plus campaign-level charts for sent, delivered, failed and responded.IncludedIncluded
Short links & click trackingLong URLs are shortened onto your own short domain, and every recipient gets their own link, so an open tells you which person read it rather than just that somebody did. Carrier and bot prefetches are filtered out of the counts.IncludedIncluded
Emergency alert SMSFire an emergency alert and text every targeted list at once, paced across a sending pool, with a live ETA and a roster showing who has been reached.IncludedIncluded
Response alerting pageEach alert SMS carries a unique link to a private response page. One tap reports status, and the page also collects a GPS fix and the answers to your own questions. There is no app and no login.IncludedIncluded
Step-by-step response pagesThe response page asks one question per screen and saves each answer as it is given, so a reply is never lost to a missed Send button.IncludedIncluded
Response page languagesThe response page follows the handset's own language (English, Welsh, Irish and eleven more), and the responder can switch it themselves. The link never carries a locale, so a forwarded link still works for whoever opens it.14 languages14 languages
Live incident updatesPush updates to everyone's response page mid-incident: quiet information updates, or action updates that flash and chime on the handset. The page holds the screen awake so they are seen.IncludedIncluded
Per-person read receiptsSee who has opened each update and who has not, so you know whether the message got through before you escalate.IncludedIncluded
Live location & what3wordsResponders can share continuous location from the response page or the app, plotted on the incident map with what3words squares for a precise, speakable position.IncludedIncluded
Follow-ups & re-pingsChase only the people who have not answered, without re-texting the ones who have. Re-ping by hand, or automatically every 2 minutes up to 5 times. Drills are never chased automatically.IncludedIncluded
Mid-alert enrolmentSomeone who joins a targeted list during a live incident is enrolled and sent the original alert automatically. Unusually large additions are held for one-tap operator approval.IncludedIncluded
Emergency alert templatesPre-write the message, the reply choices and the response-page questions for each scenario, so activating one is a single tap rather than writing a message under pressure.IncludedIncluded
WebhooksHave the systems you already run told when something happens here: an emergency alert declared, or an SMS reply arriving. Push into BMS, PSIM, ITSM, a service desk or anything with an endpoint, with delivery history and test sends. Create as many as you need, at no extra cost.IncludedIncluded
SMS lists APICreate and manage recipient lists and their members from your own systems through the public API, including members' start and end dates. Up to 500 members in a single request.IncludedIncluded
Pooled allowance & overage controlsOne shared monthly segment pool per workspace covering both sends and replies. Overage is a flat £0.085 a segment +VAT in either direction, or switch it off and SMS pauses at your allowance.IncludedIncluded

Incident response

whoot. Plan · Trader Voice
Incident response: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Scenarios & one-tap declarePrepare each kind of incident in advance across 11 alert types, invacuation and test/drill among them, so declaring one from the security dashboard is a single tap.IncludedIncluded
Declare from a phoneDeclare an emergency and run the whole response from the iOS or Android app: pick the scenario, choose the rooms, confirm, then work the checklist, roster, chasing and updates from the same screen. A duty manager on the ground never has to reach a desk.IncludedIncluded
DrillsRun any scenario as a drill rather than a real alert. Drills are recorded as drills and are never chased automatically.IncludedIncluded
Procedures & action cardsHold your own procedures for each scenario. With the alert, each person gets the few lines for their role, up to five lines of 120 characters. Changes reach people only when published, as numbered versions with review dates and a PDF of each, and a starter library gets you going.IncludedIncluded
Action card translationsAdd your own translation of each action card, in any of 13 languages, and phones show the card in their own language. Nothing is machine-translated.IncludedIncluded
Procedure briefingsAsk the people who hold each role to read and confirm their card before anything happens, by app notification, text or a shared link or QR code. Track who has confirmed and export it as CSV. Texts count towards your SMS allowance.IncludedIncluded
What each role was toldAfter an alert, see exactly what each role was sent, so the record shows the instructions people actually had in front of them.IncludedIncluded
Spoken announcementsKeep a library of pre-written announcements that whoot. speaks aloud, and play one into rooms from a checklist step or a broadcast. Seven languages, with a choice of voices.IncludedIncluded
Incident checklistThe incident lead works through a checklist, each step timestamped as it is done, and can add steps as the incident develops.IncludedIncluded
Accountability & musteringA live roster of who has answered, who needs help and who is still outstanding, ordered by who needs attention first, and a channel-by-channel view of whether the in-app, SMS and webhook legs each did their job.IncludedIncluded
Distress casesAnyone who says they need help becomes a case your team can claim, prioritise and resolve. A case raised by text can be turned into a live call from the browser.IncludedIncluded
Person detailOpen anyone on the roster to see who they are, where they are and everything they have sent.IncludedIncluded
Incident timelineEvery event in an incident (alerts, responses, location pings, operator updates, SMS traffic) in one live, searchable stream, with a composer for logging the actions and decisions taken off-system.IncludedIncluded
Live incident mapLive positions with movement trails reaching back four hours, a heat layer for people who need help, clustering, crowd density with flow arrows and a choice of basemap, in a window you can pop out onto another screen.IncludedIncluded
Message an areaDraw any shape on the map and message everyone inside it by text, by response page or both.Up to 300 peopleUp to 300 people
VenuesSet up each venue you run with its boundary, rooms and recipient lists, then declare an incident at a venue to alert what belongs to it.Up to 25 venuesUp to 25 venues
Venue maps & annotationsTeach the map your site before anything happens: named gates and muster points, shaded sectors, cordons and the lines nobody may cross, marked from a library of venue symbols. Every shape is measured as you draw it, with walking times along routes and an estimate of how many people an area's floor space holds. Import and export your layers as GeoJSON, and see them under live positions during an incident.IncludedIncluded
Venue evidence packA readiness report for each venue as a PDF, covering procedures, drills, acknowledgement rates and reports over 3 to 24 months, and naming the venue's responsible person.IncludedIncluded
Incident history & replayEvery incident and drill keeps a full record, with CSV and PDF export and a ZIP of all its media. Replay rebuilds it room by room, with the audio, the texts and the map played back together.IncludedIncluded
Evidence packOne sealed export of an incident: the record, log lines, duress cases, recordings and response-page media, with SHA-256 checksums anyone can verify. Each pack stays available to download for 7 days.IncludedIncluded
Emergency alert audit trailA record of each emergency alert, who was notified and when, exportable as CSV.IncludedIncluded
After-action reviewsReview an incident afterwards with findings and action items, beside the incident's own analytics.IncludedIncluded
Photo, voice & video evidenceA responder can send photos, voice messages and short videos from the response page after reporting their status, with no app and no login: up to 8 photos, 3 voice clips and 2 videos of up to two minutes each. Voice messages are transcribed and land in the incident's own room beside the team's radio traffic, and speech in a video is transcribed for the operator.IncludedIncluded
Public issue reportingPublish a QR code or link that lets staff or the public report a problem: a chained fire exit, a broken barrier, someone behaving oddly. You write the questions, and reports arrive in a triage queue where your team sets the priority and owner. A report can carry up to 4 photos, a voice note and a video of up to two minutes.IncludedIncluded
Issues & escalationRelated reports are grouped into one Issue, with suggested matches, and an Issue can be escalated into an incident or attached to one. Your team hears about new reports by web and phone notification.IncludedIncluded
Visitor reporting by locationA separately branded public site where a visitor scans a poster, types a code or taps "where am I" to find the venue they are standing in, then reports an issue or signs up for alerts there.IncludedIncluded

Monitoring & intelligence

whoot. Plan · Trader Voice
Monitoring & intelligence: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Live monitoringOne live page across every transcribed room: a status band from Calm to Incident with an AI situation summary, an activity timeline for each room over the last 1, 3 or 6 hours, and a summary of each room with its level of concern.IncludedIncluded
SignalsPoints of concern picked out of what is said on the radio, which your team can acknowledge, raise as an issue, declare an incident from or dismiss.IncludedIncluded
Wallboard modeA full-screen view for the control-room wall that cycles through the rooms of concern every 20 seconds.IncludedIncluded
Event schedulePlan an event as a run of stages, each with what is expected and what to watch for, across several days and overlapping where they need to. Monitoring shows the stage you are in and the next one, and the situation summary weighs radio traffic against the plan.Up to 60 stagesUp to 60 stages
Voice logStaff start a radio message with "Control, log" and it is written into the day's occurrence book with the recording. Entries can be typed as well, exported as CSV or PDF, and summarised for handover. Kept for a period you set, from 3 months to 3 years.IncludedIncluded
Duress phrasesAn agreed, ordinary-sounding phrase heard on the radio silently opens a distress case and alerts your managers. Nothing is ever sent back to the speaker, and each phrase has a practice mode.IncludedIncluded
Incident intelligenceDuring an incident, AI pulls the key details out of the radio transcripts into one place. Switched on for each incident when you want it.IncludedIncluded
SearchSearch everything said and typed across your rooms.IncludedIncluded
Jog My MemoryAsk a question in plain English and get an answer built from quoted lines you can play back. It only searches the rooms you belong to.IncludedIncluded
Keyword WatchdogWatchlists of words and phrases across your transcribed rooms, with an alert the moment one is said.On requestIncluded

Voice & communication

whoot. Plan · Trader Voice
Voice & communication: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Live voice roomsAlways-on voice rooms with low-latency audioUnlimitedUnlimited
Unlimited room participantsNo hard limit on the number of people in a roomIncludedIncluded
Push-to-talkHold-to-talk and latch modes, with live presence indicatorsIncludedIncluded
Customisable speaker layoutArrange the speaker layout however you likeIncludedIncluded
Room pagesArrange rooms across named pages with their own colour and icon, and jump between them with Ctrl or Cmd and 1 to 9IncludedIncluded
Grouped viewFollow several rooms as one transcript feed, with the talk controls keptIncludedIncluded
Transmit groupsTalk to several rooms at once with one push-to-talk buttonUp to 10 roomsUp to 10 rooms
Room recordingRecord rooms, with a retention period you set30-day retentionCustom retention
Live transcriptionSpeech-to-text of room audio as it is spoken500 min/user (pooled)Custom allowance
PTT release timeoutSet a delay before the mic turns off after push-to-talk is releasedIncludedIncluded
Silent microphone warningIf your microphone is connected but sending silence, a banner says so and offers a one-click switch to another microphoneIncludedIncluded
Language identificationThe spoken language in a room is detected automatically30+ languages30+ languages
AI insightsSummaries, action items and sentiment from room recordingsIncludedIncluded
PSTN dial-outDial external phone numbers into a room, in 40+ countries, up to 5 external parties per room100 min/user (pooled)*Custom allowance
Dial-in roomsGive any room its own phone number so external callers can dial in and join. No app or account needed.100 min/user (pooled)*Custom allowance
Live replayReplay the audio in a room straight away to catch up on what you missedIncludedIncluded
Catch Me UpA summary of the recent conversation when you join a roomIncludedIncluded
Session replayReplay recorded sessions, with timeline search and speaker identificationIncludedIncluded
Speaker identificationEach speaker is named in recordings and transcriptsIncludedIncluded
Audio quality monitoringLive metrics on audio quality, latency and connection healthIncludedIncluded
Emergency alertsRaise an emergency alert in a room and every participant gets a loud siren and a visual warningIncludedIncluded
Cross-workspace room sharingShare a room with another organisation's workspace as guestsIncludedIncluded
Transmission permissionsChoose who can speak in a room: everyone, or certain usersIncludedIncluded
Transmit-only membersA member who can talk but hears no one and is hidden from the room, for reporting lines. Only your security operations listeners hear them, and everything is still recorded and transcribed.IncludedIncluded
Management APIAn API for managing users and rooms.IncludedIncluded
Security operations centreMonitor and respond to physical security incidents from one view, around the clock, supporting your Martyn's Law obligations.IncludedIncluded
MiFID II complianceRecording and retention features that support MiFID II compliance for financial services firms—Included
Advanced AI featuresAI capabilities beyond the standard insights.—Included
Private wire supportFlexenet private wire integration for direct connectivity.—Included
Custom AI integrationsBring your own AI models and services for transcription and insights.—Coming soon

Messages & calls

whoot. Plan · Trader Voice
Messages & calls: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
In-room messagingTyped messages in every room, beside the voice, of up to 4,000 characters each.IncludedIncluded
Direct messagesPrivate one-to-one conversations with anyone in your directory, on the web, iOS and Android, with a call button in each. A workspace switch turns them off.IncludedIncluded
Direct callsA private push-to-talk call with one person, started from a conversation or the command bar. Calls are recorded and transcribed for replay, and on iPhone an incoming call rings like a phone call. A workspace switch turns them off.IncludedIncluded
Photos & filesSend up to 4 photos or PDFs with a message: photos up to 15 MB each, documents up to 25 MB.IncludedIncluded
Shared locationsShare where you are as a card with the place name and a map, plus a what3words address when the fix is accurate to within 50 metres.IncludedIncluded
Replies & reactionsReply to a particular message, or react with one of five quick responses: acknowledged, done, looking, question or no.IncludedIncluded
Edit & deleteAuthors can edit a message for 15 minutes and delete it at any time, and room admins can delete too. The original is kept for audit.IncludedIncluded
Seen byEvery message shows how many people in the room have seen it, as "Seen by 7 of 12".IncludedIncluded
Priority messagesMark a message priority and everyone else in the room is asked to acknowledge it, in the app or straight from the notification, even if they have muted the room. Reminders follow every 2 minutes up to 3 times, both adjustable per room, and the sender sees who has acknowledged. A "Waiting for you" list keeps anything outstanding in view.IncludedIncluded
Text fallback for priority messagesOptionally send one text to anyone who has still not acknowledged, at a point you set between 1 and 240 minutes after sending. Each text counts as SMS usage.IncludedIncluded
Read aloudTyped messages spoken into the live room after an attention tone, so app users and phone callers hear them. Each room chooses: off, priority messages only, the sender's choice, or every message.IncludedIncluded

Mobile apps

whoot. Plan · Trader Voice
Mobile apps: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
iOS and Android appsNative apps with every room, push-to-talk, live presence, transcripts with replay, Catch Me Up, dial-in and dial-out, and emergency alerts.IncludedIncluded
QR code sign-inSign a phone in by scanning a code shown in the dashboard.IncludedIncluded
Biometric app lockLock the app behind the phone's own face or fingerprint check.IncludedIncluded
Lock-screen push-to-talkOn iPhone, pin a room and hear it and talk from the lock screen and the Dynamic Island. On Android, a Transmit button in the voice notification starts and stops talking without opening the app.IncludedIncluded
Tablet turretOn an Android tablet, a control-room layout of room tiles across named pages, with hardware talk keys: a headset button, a Bluetooth or USB footswitch, or F13 to F19.IncludedIncluded
Offline voice messagesOut of coverage, pressing talk records the message on the phone and sends it when the connection returns, marked as delivered late. Messages not sent within 12 hours are dropped.IncludedIncluded
Response form in the alertThe full-screen emergency alert carries your own response form, the same one as the text-message response page. Status buttons send the moment they are tapped.IncludedIncluded
Action cards on the alertThe alert shows each person's "what to do now" steps for their role, in the phone's language where you have added a translation.IncludedIncluded
Issue reports on the phoneTriage issue reports from the phone, setting status, priority, owner and notes. A notification opens each new report, and the app icon shows the count waiting.IncludedIncluded
SMS lists on the phoneManage recipient lists, QR sign-up links and contacts from the phone, with sensitive fields hidden until revealed.IncludedIncluded
Duress alerts on the phoneSecurity staff get a push and a red banner when a duress phrase is heard, showing who, which room and the words, and can claim, declare, call or resolve from the phone.IncludedIncluded
Location during an alertWhile an emergency alert is live in one of their rooms, the phone shares its location continuously for up to an hour. The workspace can switch this off.IncludedIncluded
Alarms through Do Not DisturbOn Android, emergency alerts sound at alarm volume and fill the screen, through Do Not Disturb once the user allows it.IncludedIncluded

Security & compliance

whoot. Plan · Trader Voice
Security & compliance: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Role-based access controlCustom roles built from 50+ permissions across 11 categories50+ permissions50+ permissions
Last-admin protectionA role change or removal that would leave nobody able to manage roles is refusedIncludedIncluded
SAML SSOSAML single sign-on, with domain verification and identity provider testingIncludedIncluded
SCIM provisioningUsers are created and removed from your directory over SCIM 2.0IncludedIncluded
Directory role mappingMap the groups in your identity provider to whoot. roles, so what somebody can do here follows their directory membership. Where a person is in several mapped groups the lowest-privilege match wins.IncludedIncluded
MFA policiesMulti-factor authentication off, optional or enforced, per workspace. Users can replace their own authenticator.IncludedIncluded
Active sessionsEach user can see where they are signed in, and admins can force a user to sign out, ban them or reset their MFAIncludedIncluded
Partner & support accessApprove or deny requests from your partner or whoot. support to enter your workspace, for 1 to 72 hours, view-only or full admin. You can revoke access at any time, and visitors see a countdown while they are in.IncludedIncluded
Sensitive contact fieldsMark a contact field sensitive and its values are hidden in tables, previews and exports. Revealing one shows a single person's value and is written to the audit log.IncludedIncluded
Audit loggingA structured log of every action taken on the platformIncludedIncluded
Recording access auditSee who played, downloaded, exported or placed a hold on each recordingOn requestIncluded
Access reviewPeriodic reviews of who holds which permissions and room assignmentsIncludedIncluded
Data retention policiesRetention periods you set for recordings and transcripts, with automatic deletionIncludedIncluded
Legal holdPlace a recording on legal hold from Replay and it is never deleted by retentionIncludedIncluded
UK-hosted AISummaries, insights, search and read-aloud voices run on AI models hosted in London. Speech-to-text is processed by a sub-processor in the United States, as the sub-processor list sets out.IncludedIncluded
Data protection documentsDownload a data protection impact assessment written for your workspace as a PDF, beside the terms, privacy policy and sub-processor listIncludedIncluded

Administration

whoot. Plan · Trader Voice
Administration: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Admin setup guideA checklist of the setup tasks for your first 14 days, showing each admin only the tasks they can doIncludedIncluded
User managementInvite, manage and remove users, and assign their rolesIncludedIncluded
Room managementCreate voice rooms and turn features on or off per roomIncludedIncluded
Command palettePress Cmd or Ctrl and K to jump to any room, person, view or action, including Declare Emergency and New CampaignIncludedIncluded
Notification centreOne place for everything the platform needs to tell you (an inbound SMS reply, a paused campaign, a blocked message, an incident declared, an issue reported, an access request), with preferences and silencing per category.IncludedIncluded
Desktop push notificationsWeb push delivers the notifications that matter to the desktop even with no tab open, so an alert that arrives while the console is in the background is still seen.IncludedIncluded
Sound alertsSeparate sounds for an incoming call, an incoming transmission and a new notification, each with a preview and its own switch. Emergency alerts can never be silenced.IncludedIncluded
Call quality analyticsAudio quality, latency and connection health, reported across the workspaceIncludedIncluded
Billing & usage managementManage your subscription yourself, with usage tracking and overage controlsIncludedIncluded

Platform & support

whoot. Plan · Trader Voice
Platform & support: whoot. Plan and Trader Voice
Featurewhoot. PlanTrader Voice
Multi-region deploymentChoose the region your workspace runs in, for latency and data residencyIncludedDedicated region
Private infrastructureSingle-tenant deployment on isolated infrastructure—Included
Dedicated connectivityPrivate network connectivity—Included
Support ticketsRaise and follow support tickets in the dashboard, each with a reference number and an email on every reply or status changeIncludedIncluded
Help centreGuides to every part of the product, inside the dashboardIncludedIncluded
Partner-managed workspacesA whoot. partner can run your workspace and your billing for you, and still needs your approval to enter itIncludedIncluded
Priority supportFaster response times and an escalation path—Included
Custom SLAA negotiated service level agreement with uptime commitments—Included
Invoice billingNet-30 invoicing, with purchase orders—Included
Service status pageA public status page with per-component and per-region uptime, plus email subscriptions so your team hears about incidents and planned maintenance without having to ask.IncludedIncluded
14-day free trialEverything, free for 14 days, with no card needed to startIncludedIncluded
End of sheet 1Back to the top

Nothing is ever blocked.

Grow past your capacity by less than 10% and it is adjusted at your next renewal. Grow by 10% or more and the capacity steps up straight away, pro-rated to the day, and we email your admins. You can also raise or lower it yourself in billing.

Under 10% over
trued up at renewal
10% or more over
stepped up at once, pro rata
Over an allowance
billed at period end, or paused
Trial ends
workspace pauses; nothing is deleted

Does whoot. make a venue Martyn’s Law compliant?

No product can. whoot. supports your obligations under the Terrorism (Protection of Premises) Act: it notifies and guides people, accounts for everyone and keeps a record you can show an inspector. Whether you comply depends on your procedures, so consult a qualified safety professional about your venue.

whoot. for Martyn’s Law

Sheet 2Questions · Sign-off
FAQ

Questions

The questions buyers ask.

How is SMS alerting priced?
By capacity: the number of people your lists may hold, from 25 to 5,000, in steps of 10 below 250 and 25 above. The price is a straight line between the published points, so 600 recipients costs £357 rather than the 1,000 price. The fee keeps the list reachable and includes a pooled monthly allowance of about four segments per recipient, enough for a welcome text and one or two full-list alerts, since responses come back on the response page. Segment counting is on the SMS pricing page. Above 5,000, talk to us.
Do I need seats as well as SMS capacity?
Yes. One seat for each person who runs whoot., meaning anyone who declares alerts, watches the map or works the inbox. Recipients are not seats and never need an account. Three duty managers and a 400-person staff list is three seats at £9 plus capacity for 400 recipients, £288 a month ex VAT.
What happens when my list grows?
Nothing is blocked. Under 10% over your capacity is trued up at your next renewal. At 10% or more the capacity steps up at once, pro-rated to the day, with an email to your admins. You can also raise or lower it yourself in billing.
What happens if I go over an allowance?
You keep going. Overage is billed at the rates above at the end of the period, +VAT. Each meter can be switched off in billing, and that feature then pauses until next month.
How does the trial work?
14 days, full access, no card. When it ends the workspace pauses and nothing is deleted. Add a payment method and you are back instantly.
Does whoot. make my venue Martyn's Law compliant?
No product can. whoot. supports your obligations under the Terrorism (Protection of Premises) Act: it notifies and guides people, accounts for everyone and keeps a record you can show an inspector. Whether you comply depends on your procedures, so consult a qualified safety professional about your venue.
Do you offer volume discounts?
For larger deployments, yes. Get in touch and we will build a package. Get in touch
Today

You

Start free. 14 days, no card.

Add the people you need to reach and the people who run it. The price is on this sheet, and the trial is the whole product.

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14 days · full access · no card

whoot.

Push. Talk. Heard. Incident and crowd management for venues, events and operations, built on an always-on voice core.

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Registered office: First Floor, 1 Des Roches Square, Witan Way, Witney, OX28 4BE. Prices exclude VAT and other applicable taxes.

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