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Product launches, emergency-response features, and insights from the team building incident & crowd management on live voice.

18 articles·launches · emergency response · compliance

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Emergency ResponseSeptember 2026

Say it. Don't type it.

Reporting a problem now takes a voice message and photos, not just a text box. Speak into the page and the recording is transcribed, summarised for the operator triaging it, and dropped into the room your team is already listening to. The same controls appear on the incident response page mid-alert.

Record up to 110 seconds straight from the browser, with no app and no account
Every clip is transcribed automatically and summarised for the operator reading it
Voice messages land in your team's room as radio traffic, not in a queue nobody watches
On a live alert the recording is kept first and processed second, so nothing is ever lost
Read more
Emergency ResponseSeptember 2026

The people who see it first don't work for you.

A public reporting page behind the same QR code your sign-up links already use. Anyone can report a chained fire exit, a broken barrier, or behaviour that worries them. You write the questions, and every report lands in a triage queue where your team sets priority and owner.

Public reporting on the page your QR codes already open, with no app and no account
You author the question set: categories, location, and anything else you need asked
Reports arrive in a triage queue with priority, owner, status, and a full activity trail
Priority is set by your team, never by the reporter, so the queue sorts by risk
Read more
Emergency ResponseJuly 2026

One tap says "I'm safe."

Every emergency alert now carries a personal response link. It opens in any browser with no app and no account, records a one-tap status reply, shares live location with consent, and displays operator updates the moment they are posted. Your dashboard tracks every reply in real time.

A personal link in every alert SMS that opens in any browser, with no app or account
One-tap status replies using your own question set and wording
Operator updates delivered to the page live, with a flash, a chime, and read receipts
Every response recorded on the accountability roster the moment it arrives
Read more
Emergency ResponseAugust 2026

Live location. On an actual map.

During an incident, people who consent can share their position, and the incident map comes to life with live pings, movement trails, and a what3words square for every location. App users can share continuously in the background, with a pause control that is always one tap away.

Live pings and movement trails on the incident map as responses arrive
A what3words square for every position, ready to read aloud to responders
Continuous background sharing on iOS and Android, with a one-tap pause
Consent-first by design, with retention limits set per workspace
Read more
MessagingJuly 2026

Write it now. Send it Tuesday at 9.

SMS campaigns with scheduling and two-way replies. Compose a message to your recipient lists, schedule the send, and ask a question with keyword choices. Answers are tallied per person in your dashboard, and every campaign can be paused, resumed, or cancelled mid-send.

Campaigns to your recipient lists, sent immediately or at a scheduled time
Two-way by design: keyword-choice questions with per-person reply tracking
Pause, resume, or cancel a campaign at any point during the send
Fully separate from emergency alerts, so routine traffic never touches the life-safety path
Read more
MessagingAugust 2026

Scan. Sign up. Never too late.

Public QR sign-up pages can now carry your brand: your logo, your colours, and your own consent wording. Joining mid-incident works too. Anyone who signs up to a targeted list during a live alert is enrolled, sent the alert, and added to the roster automatically.

Branded sign-up pages: your logo, accent colour, light or dark theme, and consent text
Reusable brand templates, one per venue, event, or campaign
Mid-alert sign-ups are enrolled and sent the live alert automatically
Late joiners appear on the roster with their own response link
Read more
Product LaunchJuly 2026

whoot. is now on Android.

The whoot. Android app is live on Google Play. Native Kotlin and Jetpack Compose, push-to-talk straight from the lock screen, and a tablet turret layout for the control room, with the same <150ms voice your team already runs on.

Native Kotlin and Jetpack Compose, not a wrapper around the web app
Talk, stop, and switch rooms from the lock-screen notification
Emergency alerts on a dedicated channel that bypasses Do Not Disturb
One APK, two layouts: phone in the field, turret grid on a fixed tablet
Read more
Product LaunchJune 2026

Send a text. Get the reply in the room.

Two-way SMS, built into every room. Text anyone from your room's own number and their reply lands straight in the timeline. No app to install, no account to create. Plus branded broadcast, emergency alerts with reply tracking, and a Martyn's Law-ready comms log.

Two-way SMS from your room's own number, with replies landing straight in the timeline
Reach anyone with a phone. No app to download, no account to create
Branded Sender ID broadcast and emergency alerts with live reply tracking
Every message in and out logged for Martyn's Law incident review
Read more
IntelligenceJune 2026

Jog My Memory. Find anything that's been said.

Ask in plain English and instantly surface any moment from your rooms: every quote, price, and decision. Semantic search across your own conversations, with inline citations that replay the exact audio.

Ask in plain English: hybrid semantic + keyword search across every room you're in
Inline citations jump straight to the moment it was said
Scoped to your access: you only ever search rooms you belong to
Threaded history, smart follow-ups, and full audit logging
Read more
DesignJune 2026

Messages and transcripts, redesigned.

A unified, real-time timeline for every word your team speaks and types. Speaker grouping, inline audio replay, live partial transcripts, and search across everything. Expanded or Compact, your call.

Voice transcripts and text messages in one chronological timeline
Tap any utterance to replay the exact audio inline
Live partial transcripts, confidence cues, and language badges
Search every word, and switch between Expanded and Compact density
Read more
ProductJune 2026

Channels are now Rooms.

We've renamed channels to rooms across web, iOS, and Android. The same persistent, always-on voice spaces, with a clearer name for how teams actually use them. Nothing to migrate, nothing to relearn.

"Channel" is now "Room" everywhere: web, iOS, and Android
Your spaces, members, permissions, and history are unchanged
Dial-in numbers, presence, recording, and per-room colours all intact
Nothing to migrate. The change is purely in the name
Read more
Product LaunchMay 2026

Provision at scale. Manage from code.

SCIM 2.0 provisioning and a Management API for programmatic user and room control. Connect your identity provider, automate onboarding, and manage your workspace from your own tools.

SCIM 2.0, compatible with Okta, Azure AD, JumpCloud, and more
Granular API key scopes for least-privilege access
Tokens shown once at creation and never stored in plaintext
Every API request logged for full audit visibility
Read more
Product LaunchApril 2026

Dial-in to any room. From any phone.

Give every whoot. room a real phone number. PSTN callers dial in and join instantly, with no app, no account, and no friction. Flexible auth modes, real-time presence, and full usage visibility.

Dedicated phone number per room: UK geographic, national & toll-free
Open, PIN-protected, or caller allowlist authentication
Inbound callers appear as live participants alongside digital users
Inbound minutes share your existing PSTN allowance
Read more
Product LaunchApril 2026

whoot. is now on iOS.

Push-to-talk in your pocket. The whoot. iOS app is live on the App Store: ultra-real-time voice, full room access, and instant notifications on the go.

Native SwiftUI with CallKit integration
<150ms end-to-end push-to-talk latency
Full room access & live presence
Instant push notifications
Read more
IntegrationApril 2026

Flexenet meets whoot.

Direct SIP gateway integration with Flexenet for enterprise UK PSTN connectivity. Lower latency, higher reliability, and simplified provisioning for dial-in and dial-out.

Direct SIP gateway with no relay hops
UK geographic & non-geographic numbers
Automatic failover & redundancy
Provisioned from the operator dashboard
Read more
Product LaunchMarch 2026

Introducing the Intelligence SecOps Dashboard.

Real-time security operations intelligence for your voice infrastructure. Monitor threats, flag anomalies, and surface compliance risks, all from one unified dashboard.

Real-time threat & anomaly detection
Unified security operations view
Automated compliance risk flagging
Per-room & per-user activity drill-down
Read more
ComplianceMarch 2026

MiFID II compliant recording.

Every voice room, every call, every message: recorded, transcribed, and stored in full compliance with MiFID II. Built-in retention policies, audit trails, and tamper-proof storage.

Automatic recording of all voice communications
Immutable, tamper-proof storage with audit trails
Configurable retention policies per workspace
One-click export for regulatory requests
Read more
IntelligenceFebruary 2026

Keyword Watchdog & Topic Intelligence.

AI-powered real-time monitoring that listens for keywords, phrases, and topics across every voice room, flagging compliance risks, escalation triggers, and operational signals as they happen.

Real-time keyword detection across all rooms
Custom watchlists with severity levels
Topic clustering & trend analysis
Instant alerts to compliance & management
Read more

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