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Compliance

MiFID II & UK MiFID compliant
recording.

Every voice room, every call, every message — recorded, transcribed, and stored in full compliance with MiFID II & UK MiFID. Built-in retention policies, audit trails, and tamper-proof storage.

Home/Blog/MiFID II Compliant Recording
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whoot. team
March 20265 min read

March 2026

Compliance isn't optional. It's infrastructure.

If your team works in financial services, you already know the stakes. MiFID II & UK MiFID require that all electronic communications relating to client orders and transactions — including voice — are recorded, retained, and made available to regulators on request. The fines for non-compliance are measured in millions.

Most organisations solve this with bolt-on recording solutions that sit alongside their communication tools — separate vendors, separate storage, separate audit trails. The result is a compliance architecture held together with duct tape: fragile, expensive, and full of blind spots.

whoot. takes a different approach. Recording, transcription, retention, and audit are built into the platform from the ground up. Every voice transmission — whether it's a push-to-talk room, a Private Wire via Flexenet, or a cross-tenant shared room — is automatically captured, encrypted, transcribed, and stored in tamper-proof infrastructure. No agents, no plugins, no configuration.

Recording that's regulation-ready

Every capability your compliance team needs, built into the platform.

Automatic Recording

Every voice transmission recorded with zero manual intervention
Covers PTT rooms, PSTN calls, and cross-tenant shared rooms
Recording cannot be disabled by end users — policy enforced at admin level

Tamper-Proof Storage

Immutable write-once storage — recordings cannot be altered or deleted
Cryptographic hashing for integrity verification on every file
Geo-redundant storage with guaranteed durability

Retention Policies

Configurable retention periods per room — 5, 7, or 10 years
Automatic lifecycle management with audit-logged expiration
Legal hold capability to suspend deletion on specific recordings

Full Audit Trail

Every access, playback, and export event logged with user identity
Timestamp-accurate chain of custody for regulatory review
Role-based access — compliance officers, admins, and auditors

Transcription & Indexing

AI-powered transcription of every recording with speaker diarisation
Full-text search across all transcribed content
Keyword and phrase flagging integrated with Topic Intelligence

Regulatory Export

One-click export for FCA, ESMA, and internal audit requests
Bulk export with metadata, transcripts, and chain-of-custody logs
Secure transfer via encrypted channels with access controls

Every voice. Every call.
Recorded. Transcribed. Retained.
Compliant by default.

Compliance Ready

Built for regulators. Not against them.

whoot. recording infrastructure is designed from the ground up to meet the requirements of MiFID II, FCA SYSC 10A, and ESMA record-keeping guidelines. Every recording is encrypted, hashed, and stored in immutable infrastructure with a complete chain of custody.

Meets MiFID II Article 16(7) requirements for voice recording retention
Compatible with FCA SYSC 10A and ESMA guidelines on record-keeping
End-to-end encryption in transit and at rest — AES-256
SOC 2 Type II & ISO27001 audited infrastructure - In progress
GDPR-compliant data processing with configurable data residency
Available on Enterprise whoot. plans
Keep reading

More from the blog
and what else shipped.

Emergency ResponseSeptember 2026

Say it. Don't type it.

Reporting a problem now takes a voice message and photos, not just a text box. Speak into the page and the recording is transcribed, summarised for the operator triaging it, and dropped into the room your team is already listening to. The same controls appear on the incident response page mid-alert.

Record up to 110 seconds straight from the browser, with no app and no account
Every clip is transcribed automatically and summarised for the operator reading it
Voice messages land in your team's room as radio traffic, not in a queue nobody watches
On a live alert the recording is kept first and processed second, so nothing is ever lost
Read more
Emergency ResponseSeptember 2026

The people who see it first don't work for you.

A public reporting page behind the same QR code your sign-up links already use. Anyone can report a chained fire exit, a broken barrier, or behaviour that worries them. You write the questions, and every report lands in a triage queue where your team sets priority and owner.

Public reporting on the page your QR codes already open, with no app and no account
You author the question set: categories, location, and anything else you need asked
Reports arrive in a triage queue with priority, owner, status, and a full activity trail
Priority is set by your team, never by the reporter, so the queue sorts by risk
Read more

Compliance built in

Stop bolting on
compliance.

Recording, retention, and audit trails included on every plan. Start your 14-day free trial.

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