Skip to main content
whoot.
Venues & eventsIncident managementMartyn's LawPricingFeatures
Sign inStart free
Venues & eventsIncident managementMartyn's LawPricingFeatures
Sign inStart free

MiFID II compliant recording.

Every voice room, every call, every message: recorded, transcribed, and stored in full compliance with MiFID II & UK MiFID. Built-in retention policies, audit trails, and tamper-proof storage.

whoot. team · March 2026 · 5 min read

  • Automatic recording of all voice communications
  • Immutable, tamper-proof storage with audit trails
  • Configurable retention policies per workspace
  • One-click export for regulatory requests
Sheet 1Compliance · March 2026 · 5 min read
TimeFromEntryAction
Mar 2026

whoot. team

Compliance isn't optional. It's infrastructure.

If your team works in financial services, you already know the stakes. MiFID II & UK MiFID require that all electronic communications relating to client orders and transactions, including voice, are recorded, retained, and made available to regulators on request. The fines for non-compliance are measured in millions.

Most organisations solve this with bolt-on recording solutions that sit alongside their communication tools: separate vendors, separate storage, separate audit trails. The result is a compliance architecture held together with duct tape: fragile, expensive, and full of blind spots.

whoot. takes a different approach. Recording, transcription, retention, and audit are built into the platform from the ground up. Every voice transmission, whether it's a push-to-talk room, a Private Wire via Flexenet, or a cross-tenant shared room, is automatically captured, encrypted, transcribed, and stored in tamper-proof infrastructure. No agents, no plugins, no configuration.

Detail

What it does

Recording that's regulation-ready

Every capability your compliance team needs, built into the platform.

Automatic Recording
  • Every voice transmission recorded with zero manual intervention
  • Covers PTT rooms, PSTN calls, and cross-tenant shared rooms
  • Recording cannot be disabled by end users: policy enforced at admin level
Tamper-Proof Storage
  • Immutable write-once storage: recordings cannot be altered or deleted
  • Cryptographic hashing for integrity verification on every file
  • Geo-redundant storage with guaranteed durability
Retention Policies
  • Configurable retention periods per room: 5, 7, or 10 years
  • Automatic lifecycle management with audit-logged expiration
  • Legal hold capability to suspend deletion on specific recordings
Full Audit Trail
  • Every access, playback, and export event logged with user identity
  • Timestamp-accurate chain of custody for regulatory review
  • Role-based access: compliance officers, admins, and auditors
Transcription & Indexing
  • AI-powered transcription of every recording with speaker diarisation
  • Full-text search across all transcribed content
  • Keyword and phrase flagging integrated with Topic Intelligence
Regulatory Export
  • One-click export for FCA, ESMA, and internal audit requests
  • Bulk export with metadata, transcripts, and chain-of-custody logs
  • Secure transfer via encrypted channels with access controls
Design

How it is built

Built for regulators. Not against them.

whoot. recording infrastructure is designed from the ground up to meet the requirements of MiFID II, FCA SYSC 10A, and ESMA record-keeping guidelines. Every recording is encrypted, hashed, and stored in immutable infrastructure with a complete chain of custody.

  • Meets MiFID II Article 16(7) requirements for voice recording retention
  • Compatible with FCA SYSC 10A and ESMA guidelines on record-keeping
  • End-to-end encryption in transit and at rest: AES-256
  • SOC 2 Type II & ISO27001 audited infrastructure - In progress
  • GDPR-compliant data processing with configurable data residency
  • Available on Enterprise whoot. plans
End of sheet 1Back to the top

Every voice. Every call. Recorded. Transcribed. Retained.

Compliant by default.

Keep reading

More from the blog

Emergency Response

Say it. Don't type it.

Reporting a problem now takes a voice message and photos, not just a text box. Speak into the page and the recording is transcribed, summarised for the operator triaging it, and dropped into the room your team is already listening to. The same controls appear on the incident response page mid-alert.

Emergency Response · September 2026 · 6 min read

Read the post

Emergency Response

The people who see it first don't work for you.

A public reporting page behind the same QR code your sign-up links already use. Anyone can report a chained fire exit, a broken barrier, or behaviour that worries them. You write the questions, and every report lands in a triage queue where your team sets priority and owner.

Emergency Response · September 2026 · 6 min read

Read the post

Emergency Response

Live location. On an actual map.

During an incident, people who consent can share their position, and the incident map comes to life with live pings, movement trails, and a what3words square for every location. App users can share continuously in the background, with a pause control that is always one tap away.

Emergency Response · August 2026 · 5 min read

Read the post

Sheet 2Sign-off
Today

You

Stop bolting on compliance.

Recording, retention, and audit trails included on every plan. Start your 14-day free trial.

Signed
Date
Start free trialTalk to compliance

14 days · full access · no card

whoot.

Push. Talk. Heard. Incident and crowd management for venues, events and operations, built on an always-on voice core.

  • whoot. on LinkedIn (opens in a new tab)
  • whoot. on Instagram (opens in a new tab)

Product

  • Features
  • Incident management
  • Pricing
  • Roadmap
  • Documentation
  • iOS app (opens in a new tab)
  • Android app (opens in a new tab)

Use cases

  • All use cases
  • Venues & events
  • Incident response
  • Financial services
  • Operations teams
  • Trader voice
  • Martyn's law

Company

  • About
  • Case studies
  • Blog
  • Investors
  • Contact
  • System status

Legal

  • Privacy
  • Terms
  • Acceptable use
  • Security
  • Accessibility

© 2026 Eager Lobster Ltd, trading as whoot. Registered in England and Wales, company number 17038042.

Registered office: First Floor, 1 Des Roches Square, Witan Way, Witney, OX28 4BE. Prices exclude VAT and other applicable taxes.

all systems operational