Data-driven management — for the response and for the platform underneath it.
Call Quality Metrics
Monitor MOS scores, jitter, packet loss, and latency in real time. Identify quality issues before users report them.
Usage Analytics
Track room activity, peak hours, and user engagement. Understand how your team communicates over time.
AI-Powered Insights
Automatic detection of patterns across rooms and incidents — recurring hotspots, communication bottlenecks, and optimisation opportunities.
Team Dashboards
Visual dashboards for managers and administrators. Compare team activity, room utilisation, and adoption trends.
Quality & Usage Thresholds
Set thresholds for call-quality degradation, unusual activity, or usage spikes — monitoring for the platform itself, separate from emergency alerting.
Historical Reporting
Access 90 days of historical data. Export reports for after-action reviews, executive briefings, compliance audits, and capacity planning.
You can't improve what you don't measure. We measure everything.