Incidents & Protocols

Declare an incident, set its severity, and work it through a protocol checklist while every action is logged to an immutable timeline. Includes pre-recorded voice announcements and incident broadcast.

Starting an Incident

An incident is the container for a single event — real or rehearsed. Opening one gives you a checklist to work, a place to broadcast from, and a timeline that records everything that follows.

1. Go to Active Incident and choose New incident.
2. Give it a title and pick a severity.
3. Optionally link a protocol to load its checklist.
4. Tick drill if this is a rehearsal rather than the real thing.

Severity

• Low — Minor, contained, no wider response needed.
• Medium — Warrants attention and tracking.
• High — Serious; pulls in the wider team.
• Critical — Life-safety or major disruption; all hands.

Protocols & Checklists

A protocol is a reusable, ordered checklist you write before you need it — your lockdown procedure, your fire muster, your bomb-threat steps. Link one to an incident and its steps become that incident's checklist. Each step is one of three kinds:

• Manual — A thing a responder does and then ticks off.
• Voice broadcast — Plays a pre-recorded announcement to a room or set of rooms.
• Note — A reminder or instruction to read, with nothing to action.

Build and reorder protocols under Protocols. You can still add ad-hoc steps mid-incident when reality doesn't match the plan.

Working the Incident

• Checklist — Move each step from pending to in-progress to complete (or skip it), with optional notes.
• Broadcast — Send a pre-recorded announcement to all rooms or a chosen subset.
• Notes — Keep a running narrative of what's happening.
• Timeline — A read-only, time-stamped log of every action taken.

Announcements

Announcements are pre-recorded voice messages — you type the words, whoot. speaks them — kept in a library so they're ready the instant you need them. "This is a fire evacuation. Leave by the nearest exit." is far better written and voiced in advance than improvised under pressure. Steps and broadcasts pull from this library.

Resolving an Incident

When it's over, resolve the incident (or escalate it if it's outgrowing your response). You'll be asked how well the protocol held up — a quick rating and notes — which feeds straight into the after-action review.