Transcription
AI-powered live speech-to-text in 30+ languages with automatic language detection, summaries, action items, and sentiment analysis. Included in every whoot. plan with a generous pooled allowance.
What's Included
- Live speech-to-text — Real-time transcription with no post-processing delay
- 30+ languages — Automatic language detection across 30+ supported languages
- Speaker identification — Each line attributed to the correct speaker
- AI summaries — Automatic conversation summaries generated at the end of each session
- Action items — AI-extracted tasks and follow-ups
- Sentiment analysis — Overall tone and sentiment of the discussion
- Full-text search — Search across all transcripts by keyword
Pooled Allowance
Every user on your plan contributes 500 transcription minutes per month to a shared pool. The entire team draws from this pool — it doesn't matter which users or channels consume the minutes.
- Example — A 10-user workspace gets 5,000 transcription minutes per month
- Only active speech is counted — silence is not metered
- Usage is tracked in real time in your billing dashboard
- Email alerts at 50%, 80%, and 100% of your allowance keep you informed
Overage
If your team exceeds the pooled allowance, additional minutes are billed at £0.01 per minute at the end of the billing cycle. Administrators can disable overage — when the allowance is exhausted, transcription pauses until the next period.
Setup
See the Using Transcription guide for step-by-step setup instructions.
Technical Details
- Engine — AI-powered speech recognition with continuous learning
- Latency — Transcription appears in real time as speech is detected
- Accuracy — State-of-the-art recognition accuracy with domain adaptation
- Multi-language — Handles mixed-language conversations seamlessly
- Storage — Transcripts follow the same retention policies as recordings (30 days included)
Works With
- Recording — Get synced audio + text for full session replay
- Channel Dial Out — PSTN callers are included in transcription