Plan & Pricing

One plan. Everything included. No per-channel fees, no surprise add-ons — just a single per-user price that covers push-to-talk, recording, transcription, and PSTN dial-out.

What's Included in Every Plan

Every user on the whoot. plan gets:

Pricing

£9 per user per month (excl. VAT), billed monthly. No contracts, cancel any time.

Every new workspace starts with a 14-day free trial — full feature access, no credit card required.

Visit the Pricing page for the latest pricing and to start your trial.

Pooled Allowances

Transcription and dial-out minutes are pooled across your entire team. Each user contributes their allowance to a shared pool, and any user or channel can draw from it.

Transcription

500 minutes per user per month, pooled across the workspace
Example: 10 users = 5,000 minutes/month shared pool
Only active speech is counted — silence is not metered
Includes AI summaries, action items, sentiment analysis, and full-text search

Channel Dial Out

100 minutes per user per month, pooled across the workspace
Example: 10 users = 1,000 minutes/month shared pool
Covers calls to 40+ countries at no additional per-minute cost within the allowance

How Pooling Works

Your total allowance is calculated as users × per-user allowance at the start of each billing period. If you add users mid-cycle, the allowance increases immediately. Minutes are tracked in real time — check your usage dashboard at any point.

Overage Billing

If your team exceeds its pooled allowance in a billing period, overage usage is metered and billed at the end of the cycle:

Usage Alerts

You'll receive email warnings at these thresholds so there are no surprises:

50% — Heads up that you're halfway through
80% — Approaching your limit
100% — Allowance exhausted (overage begins, or feature pauses if overage is disabled)

Overage Controls

Administrators can control overage behaviour per feature in Settings → Billing:

Allow overage (default) — Usage continues beyond the allowance and is billed at overage rates
Disable overage — When the allowance is exhausted, the feature pauses until the next billing period. No overage charges.

Recording Retention

Every plan includes 30 days of recording retention. Recordings older than 30 days are automatically deleted.

Need longer retention for compliance, training, or archival? Extended retention options are available:

90 days
1 year
Custom (contact us)

Adding & Removing Users

User management is fully self-serve:

Adding users — Invite a team member and their licence is added automatically. Billing is pro-rated to the day, and your pooled allowances increase immediately.
Removing users — Remove a member and their licence is released. You receive a pro-rated credit. Allowances adjust at the next billing period.
No pre-purchasing — You never need to buy licences in advance. Just invite people.

Enterprise & Volume Pricing

For larger teams (50+ users) or organisations with specific requirements, we offer:

Volume pricing discounts
Custom pooled allowances
Extended recording retention
Dedicated support
Custom SLAs
Invoice billing (NET-30)

Contact our sales team to discuss your requirements.

Next Steps

Billing & Subscriptions — Manage invoices, payment methods, and pro-rated billing
Recording — Setup and capabilities
Transcription — AI-powered speech-to-text details
Channel Dial Out — PSTN connectivity and supported countries
Quick Start — Get your team running in 5 minutes