Recording Conversations

Record your team's voice conversations for compliance, training, or catching up on missed discussions. This guide covers setup, management, and playback.

Prerequisites

• Recording is included in every whoot. plan with 30 days of retention. See Recording for full details.
• You need admin permissions to enable recording on a channel.

Step 1: Enable Recording

1. Navigate to your dashboard
2. Click the settings icon on the channel you want to record
3. Toggle Recording to enabled
4. Save your changes

Once enabled, all conversations in that channel will be recorded automatically. A recording indicator will be visible to all participants.

Recording Indicator

When recording is active, a red dot and "Recording" label appears in the channel header. This ensures all participants are aware their conversation is being captured.

Step 2: Manage Recordings

Recordings appear in the channel's recording list. For each recording, you can see:

• Start and end time
• Duration
• Participants who spoke
• Associated transcription (if transcription is also enabled on the channel)

Step 3: Play Back Recordings

Click on any recording to open the Session Replay player. Features include:

• Timeline scrubbing — Jump to any point in the conversation
• Speed control — Play at 0.5x, 1x, 1.5x, or 2x speed
• Speaker-tagged waveforms — See who spoke when with colour-coded audio waves
• Synced transcription — If transcription is enabled, text scrolls in sync with audio playback
• Keyword search — Search within the transcript to jump to specific moments

See the Session Replay guide for a full walkthrough of the replay interface.

Retention Policies

Administrators can configure how long recordings are kept. Options include:

• 30 days — Suitable for most teams
• 90 days — Extended retention for compliance
• 1 year — Long-term archival
• Custom — Set your own retention period

Recordings older than the retention period are automatically deleted. This helps manage storage costs and comply with data retention regulations.

Best Practices

• Inform your team — Let everyone know which channels are recorded before enabling
• Set appropriate retention — Keep recordings long enough to be useful, but not longer than necessary
• Combine with transcription — Recording + Transcription gives you the full package: audio replay, text search, and AI summaries
• Use for onboarding — New hires can listen to past standups and briefings to get up to speed fast

Next Steps

• Using Transcription — Add AI speech-to-text to your recordings
• Session Replay — Master the replay interface
• Recording — Retention, capabilities, and technical details