Tenant Management

Tenants are isolated workspaces in whoot. Each tenant has its own channels, members, roles, billing, and configuration. This guide covers creation, settings, and multi-tenant management.

What Is a Tenant?

A tenant is an isolated workspace — think of it as a separate organisation. Each tenant has:

Its own set of voice channels
Its own members with independent role assignments
Its own billing and subscription
Its own SSO and MFA configuration
Complete data isolation from other tenants

Creating a Tenant

When you first sign up, you're prompted to create a tenant.

Each tenant requires:

Name — A descriptive name for the workspace (e.g. "Acme Corp")
Slug — A URL-safe identifier (e.g. acme-corp) that becomes part of the dashboard URL

Tenant Settings

Navigate to Settings in your dashboard to configure:

General — Workspace name, slug, and display settings
Members — Invite users, manage existing members, assign roles
Roles — Create custom roles with granular permissions
Security — MFA policies, SSO configuration, domain verification
Billing — Subscription management, licence counts, add-ons, invoices

Multi-Tenant Usage

whoot. supports multi-tenant usage for agencies, MSPs, and consultants who manage multiple organisations:

Each tenant is completely isolated — members in one tenant cannot see data from another
Users can belong to multiple tenants and switch freely using the tenant switcher
Each tenant has its own subscription and billing
Admins of one tenant don't automatically have access to other tenants

Deleting a Tenant

Tenant deletion is a permanent action that removes all data:

All channels and recordings
All member assignments and roles
All billing and subscription data
All audit logs

This action can only be performed by the tenant owner and requires confirmation. Data cannot be recovered after deletion.

Next Steps

User Roles & Permissions — Set up access control
SSO Configuration — Connect your identity provider
Billing & Subscriptions — Manage your plan